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Delivery Booking Advisor

Lutterworth Leicestershire

Job Details

Location

MAGNA PARK DC - Contact Centre

Contract Type

Permanent

Working Pattern

Full Time

Salary

£16,009 plus OTE £1,200

Closing Date

23/08/2019 11:00

Core hours

  • 37.5 hours, 5 out of 7 days
  • Rotational shifts include (1 in 3 Saturdays)
  • Monday - Friday - 08:00 - 16:30, 09:00 - 17:30, 11:30 – 20:00
  • Saturdays - 09:00 - 17:00

Key Responsibilities and Duties

Due to a rapid growth in our Customer Service operation we are now seeking experienced and passionate Delivery Booking Advisor to join our lively team at Harvey’s contact centre in Magna Park and play a pivotal role in delivering exceptional customer service to all new and existing customers.

Steinhoff UK Retail, are the parent company of Harvey’s Furniture, Bensons for Beds and Concorde Logistics, employing over 3,500 passionate and dedicated staff and trade from over 450 retail stores across the UK.

What we offer you in return:

  • As a Delivery Booking Advisor staff discount off all Harvey’s and Benson’s for Beds products on completion of your Probationary Period.
  • Access to the EPF Staff Shop.
  • Free Daily Parking.
  • Lift share scheme.
  • 28 Days Holidays
  • Free Refreshments on shift.
  • Plus lovely, fun environment to work in.

This is a great place to work with the strong emphasis that we develop from within, a clear career path into Management is there if you want it. As a Delivery Booking Advisor you will receive 4 weeks training with our In-House Trainers.

As our Delivery Booking Advisor, you will have the following skills and attributes:

  • Experience of working in a fast-paced environment and working to achievable but challenging targets
  • Flexibility in shifts, weekends, and bank holidays
  • Drive and passion to progress within the contact centre
  • Customer service experience, with a view to generating a satisfactory response and resolution, and to conduct oneself in a courteous and professional manner

If you think you have the skills and experience required to become part of our team and become our Customer Service Advisor then please apply now! We can’t wait to hear from you!

Hierarchy

Hierarchy

Your place in our world

Customer Service Team Leader/Manager
Delivery Booking Advisor