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Delivery Booking Advisor

Lutterworth Leicestershire

Job Details

Location

MAGNA PARK DC - Contact Centre

Contract Type

Permanent

Working Pattern

Full Time

Salary

£16,009 plus OTE £1,200

Closing Date

14/10/2019 13:42

Core hours

  • 37.5 hours, 5 out of 7 days
  • Rotational shifts include (1 in 3 Saturdays)
  • Monday - Friday - 08:00 - 16:30, 11:30 – 20:00
  • Saturdays - 09:00 - 17:00

Key Responsibilities and Duties

Due to a rapid growth in our Customer Service operation we are now seeking passionate customer service people to join our lively Customer Delivery Booking Team based at Harvey’s Furniture on Magna Park.

Main duties include:

  • Contacting customers to arrange delivery of their furniture
  • Advising customers on any delays with their deliveries
  • Taking final balance payments over the phone from customers

We are looking for people with the following skills:

  • Excellent customer service skills
  • Good keyboard skills and computer literate
  • Great Team Player
     

What we offer you in return:

  • Heavily discounted staff benefits on all Harvey’s and Benson’s for Beds products on completion of your Probationary Period.
  • Access to the EPF Staff Shop.
  • Free Daily Parking.
  • Lift share scheme.
  • 28 Days Holidays
  • Free Refreshments on shift.
  • Plus a lovely, fun environment to work in.

 

Hierarchy

Hierarchy

Your place in our world

Customer Service Team Leader/Manager
Delivery Booking Advisor