Client Careers


General Manager


Job Details


Forbury, Reading, Bensons for Beds + Harveys Furniture

Contract Type


Working Pattern

Full Time


£34,000 Plus Bonuses OTE £ 40,000

Closing Date

05/03/2020 12:00

Our Company

Harvey’s Furniture, Bensons for Beds employ over 3,500 passionate and dedicated staff and trade from over 395 retail stores across the UK.  As a Business we are expanding and opening new stores in our Quest to deliver the Best Customer Experience

Now is an exciting time to join us as a General Manager. The General Manager is responsible for both Brands within the Store.  You will be working as a team to cross sell both Harveys and Bensons products.

The Job Role

To inspirationally lead, coach and develop a store team to create a performance driven culture that, through people, delivers sales and profit targets, operational excellence and outstanding customer service.

With proven people management experience, together with good record of achieving results, you will leverage a natural ability to lead a team and manage store performance in line with excellent business standards. You will act as a role model at all times and be an ambassador for the brand(s).

As weekend and evening trading is essential to the business, flexible hours and frequent evening and weekend work are required.

Other responsibilities

  •  Lead Store team to deliver outstanding operational and display standards
  • Creating a strong customer service focus to ensure that the customer is central to all activities and decisions Job Description / Person Specification
  • To coach, develop and manage performance of Store teams to drive and maximise sales.
  • Plan succession through the identification of individuals with talent and potential for development and growth, recognise and celebrate success
  • Recruit, train and retain great people who demonstrate the right capabilities and behaviours
  • Lead by example, demonstrating the right cultural and behavioural attributes to build a team that is passionate and engaged with our brands Financial / Commercials
  • Demonstrate commercial awareness of competitor activity and act on local opportunities, communicating appropriately with Regional Sales Manager to help grow the business
  • Continually utilises KPI data, management information and a variety of resources to identify and maximise business opportunities Risk / Process
  • Ensure internal audit processes are complied with to meet the required company standard
  • Strong team player, with a desire to ensure synergy within own store and between fellow General Managers
  • A leader who can inspire a diverse team in a dynamic environment.

What we are looking for

  • Qualifications / Experience Experience and knowledge of team leading, including a natural ability to motivate, coach and mentor staff in delivering excellent customer service
  • Ideally we would like you to have Retail experience. You don't have to have furniture experience. We will give you all the training you will need.
  • Ability to identify team strengths and capitalise on them through effective coaching
  • Leads from the front and instils energy, passion and commitment
  • Proven track record exceeding sales, profit and customer service KPI’s in a management role
  • Professional manner with a proactive, self-motivated and positive outlook
  • Self-driven with a desire to challenge self and team
  • Highly organised with the ability to adapt quickly to change
  • Flexible to work in alternative locations (if required)

Why Join as a General Manager

  • Very Competitive base salary + GM bonus scheme
  • We are a business with a flexible approach to working which means we can offer flexi working hours to suit most requirements these include evenings, weekends and bank holidays.
  • 28 days annual leave, increasing to 31 days after 2 years service
  • Annual pay reviews
  • Employee Discount
  • Excellent bonus schemes
  • Retail Trust scheme
  • Road show awards
  • Family Friendly Policies
  • Flexible weekend working



If this sounds like you, we would love to have a chat

Please Click Apply

Your place in our world

Regional Sales Manager
General Manager
Sales Manager + Sales Consultants