Client Careers


Retail Sales Manager


Job Details


Torquay, Bensons for Beds + Harveys Furniture

Contract Type


Working Pattern

Full Time


£20,000 + commission & bonuses OTE £28,000

Closing Date

10/03/2020 12:00

Retail Sales Manager Responsibilities

Harvey’s Furniture, Bensons for Beds employ over 3,500 passionate and dedicated staff and trade from over 395 retail stores across the UK.  As a Business we are expanding and opening new stores in our Quest to deliver the Best Customer Experience

Now is an exciting time to join us as a Retail Sales Manager. The Retail Sales Manager is responsible for the sales across both Brands within the Store.  You will be working as a team to cross sell both Harveys and Bensons products. Reporting into the General Manager.

Job Purpose Retail Sales Manager:

To inspirationally lead, coach and support the development of a salesteam with a performance driven culture that, through people, delivers sales and profit targets, operational excellence and outstanding customer service. Working closely with your General Manager and assuming additional duties in their absence, you will leverage a natural ability to lead a team and manage store performance in line with excellent business standards. You will act as a role model at all times and be an ambassador for the brand(s).

Job Requirements Retail Sales Manager::

• As weekend and evening trading is essential to the business, flexible hours and frequent evening and weekend work are required.

• Regular daily / weekly meetings with direct reports in absence of General Manager

• Provide absence cover for the General Manager where required.

Key Responsibilities and Accountabilities: 

• Lead sales team to deliver outstanding operational and display standards

• To support your General manager with clear communication of store objectives that centre around creating an outstanding customer experience, that will deliver regional and Company goals Job Description / Person Specification

• To coach, develop and manage performance of team as appropriate, to drive and maximise sales

• Take a proactive approach in team development to maximise individual personal development and growth, allowing colleagues to be that best that they can be

• Synergise people approach with General Manager in the recruitment, training and retainment of great people who demonstrate the right capabilities and behaviours

• Ensure that best practice and new ideas are shared, creating a positive working environment with colleagues across the wider organisation, feeding back to General Manager on business opportunities Financial / Commercials

• Lead the sales team in the delivery of a broad set of KPIs on a periodic, quarterly and annual basis to achieve company goals

• Demonstrate commercial awareness of competitor activity and act on local opportunities, communicating appropriately to General and Regional Manager to help grow the business

• Continually utilises KPI data, management information and a variety of resources to identify and maximise business opportunities Risk / Process

• Able to support the implementation of a local business plan that supports the overall company goals

• Strong team player, with a desire to ensure synergy within own store and between fellow Store, Sales and General Managers

• A leader who can inspire a diverse team in a dynamic environment.

• Ability to identify opportunities, recommending future actions to General Manager and supporting in their implementation, deputising as required.

What we are looking for with Retail Sales Manager:

  • Experience and knowledge of team leading, including a natural ability to motivate, coach and mentor staff in delivering excellent customer service
  • Ability to identify team strengths and capitalise on them through effective coaching
  • Leads from the front and instils energy, passion and commitment
  • Professional manner with a proactive, self-motivated and positive outlook
  • Self-driven with a desire to challenge self and team
  • Highly organised with the ability to adapt quickly to change.

For immediate consideration Click Apply